In 2025, Verizon is preparing to distribute a massive $100 million as part of a class-action lawsuit settlement. The case revolves around allegations that Verizon charged customers hidden administrative fees without proper disclosure. If you’ve ever been a Verizon postpaid customer, you might be entitled to a share of the payout.
This guide explains why the settlement happened, who qualifies, how much you might receive, and how to file your claim before the deadline.
Why Verizon Is Paying $100 Million
Verizon faced a class-action lawsuit accusing the company of tacking on undisclosed fees labeled as “administrative” or “cost recovery” charges. These charges inflated monthly bills beyond the advertised rates, prompting consumer backlash.
Though Verizon denies wrongdoing, the telecom giant agreed to the $100 million settlement to avoid further litigation. This agreement gives affected customers a chance to be compensated for the excess charges.
Who Qualifies for the Settlement?
To be eligible for a portion of the settlement, customers must meet specific criteria:
| Eligibility Criteria | Details |
|---|---|
| Type of Customer | Postpaid Verizon Wireless customers only |
| Time Period Covered | Generally from 2019 to 2024 |
| Charges Involved | Must have been billed administrative or cost recovery fees |
| Arbitration Status | Must not have opted out of arbitration in this case |
Verizon will use billing records to identify most eligible customers, meaning many won’t need to prove their case individually.
How Much Money Could You Get?
The exact amount each person receives will vary depending on several factors:
- How long you were a Verizon postpaid customer during 2019–2024
- How much in fees you were charged
- The total number of valid claims submitted
Estimated payout range: between $15 and $100+
If you’re still a Verizon customer, the payment may come as a credit on your bill. Former customers will likely receive their compensation via check, prepaid card, or direct deposit.
How to File a Claim
Filing a claim is expected to be quick and easy. Here’s how the process typically works:
- Check Your Mail or Email – Eligible customers will receive a notice with claim instructions.
- Visit the Official Settlement Website – You can file your claim online using the official portal.
- Fill Out the Form – Provide basic details including your Verizon account number.
- Select a Payment Method – Choose how you want to receive your money.
- Submit Before the Deadline – Late claims won’t be accepted, so act promptly.
The official claim site will be linked in the notice. If you didn’t receive one but think you qualify, you can still verify eligibility at the settlement site.
For updates or to file your claim, you can check the official FTC website or Verizon’s legal notices page.
When Will You Get Paid?
Payouts are expected by late 2025 or early 2026, depending on court approval and claim processing. Once the final approval is granted, eligible customers will receive notification of the payment schedule via email, mail, or text.
Why This Matters for Consumers
This settlement is about more than just refunds. It highlights the importance of billing transparency in the telecom industry. Many customers didn’t realize these small, recurring charges added up over time.
For Verizon, the deal closes the case without admitting fault. For customers, it’s a chance to recover money they were potentially overcharged.
What If You’re Not Eligible?
Even if you’re not eligible for this payout, you can still take steps:
- Review your old Verizon bills for unauthorized or confusing charges
- Contact Verizon support for clarification
- Stay alert for future class actions involving telecom providers
Class-action settlements are more common than you think, and being informed can help you benefit from future cases.
How to Stay Informed
To stay updated on the Verizon settlement:
- Regularly check the official settlement site
- Make sure your Verizon account details, including email and mailing address, are current
- Avoid scam emails or unofficial websites – only trust information from official sources like the Federal Communications Commission (FCC)
Smart Ways to Use Your Settlement Cash
Even a modest payout can be put to good use. Here are some smart ideas:
- Pay off small debts or bills
- Add it to your emergency savings
- Buy something meaningful, like a family treat or gift
- Invest in a small digital subscription or course
Remember, every rupee or dollar helps—especially if it’s rightfully owed to you.
FAQs
Is the Verizon settlement automatic, or do I have to file a claim?
In most cases, eligible customers must file a claim using the official portal unless notified otherwise.
Can prepaid customers receive money from the settlement?
No, this settlement only applies to postpaid wireless customers.
What if I no longer have a Verizon account?
You may still qualify and can choose to receive payment via check or direct deposit.
Will this impact my credit or billing record?
No, claiming the settlement will not affect your credit or Verizon account standing.
What should I do if I think I qualify but didn’t get a notice?
Visit the official settlement site to check your eligibility manually.